Services
Akabou TSURUMI offers Tokyo luggage delivery, including Haneda Airport pickup and same-day delivery from your hotel to your next hotel. Our private charter service takes your luggage directly to your destination, with no cargo sharing. Advance booking is required.
Our business is run by a female owner-driver who personally handles inquiries, pickups, and deliveries.
Why Choose Our Tokyo Luggage Delivery Service?
✔ Travel hands-free from Haneda Airport
Drop off your luggage and start exploring Tokyo right away. There’s no need to go directly to your hotel just to leave your bags.
✔ Dedicated vehicle — No cargo sharing
You can watch your luggage being loaded onto the truck before departure. Your dedicated driver takes full responsibility for handling and delivering your luggage safely to your destination.
✔ Same-day luggage delivery to your next hotel
Our Tokyo luggage delivery service takes your bags from your current hotel directly to your next hotel, including destinations outside Tokyo. Enjoy your journey without carrying heavy luggage. Please contact us in advance to confirm your route, pickup time, and delivery arrangements.
NEW! Check your delivery status with TSURUMI LIVE
Open the tracking link we send you to check your luggage’s delivery status and view the driver’s approximate location during delivery. No app installation is needed. →Learn more
Introduced in October 2026. Currently available only for deliveries personally handled by our owner-driver.
✔ Direct luggage delivery from Haneda Airport
Your driver comes to Haneda Airport at your preferred pickup time. If your flight is delayed or your travel plans change, you can contact your driver directly without going through a travel agency or booking agent. This allows us to quickly check whether urgent changes, such as a different pickup time or delivery destination, can be accommodated. While we cannot guarantee that every request can be fulfilled, we will do our best to assist you whenever possible. Additional charges may apply for changes to your booking.
✔ Flexible pickup time — No airport service counter
We pick up your luggage at a time that matches your schedule. Early morning and late-night pickups are also available.
We do not have a service counter at Haneda Airport. Luggage is collected or delivered in person, normally with the person who made the booking. A representative may hand over or receive luggage if agreed in advance by the booking holder, the representative, and Akabou TSURUMI.
✔Perfect for families and groups
✔ 24-hour pickup service (Advance booking required)
We deliver directly to:
✔ Hotels
Most hotels with a front desk can receive your luggage before check-in. We will check with your hotel in advance to confirm they can accept your luggage. Please provide the reservation name and your check-in date so we can verify the arrangement with your hotel.
✔ Ski resorts
✔ Golf courses
✔ Homes and apartments
We do not offer unattended delivery. A recipient must be present to receive your luggage upon delivery. Please provide the recipient’s name and contact information in advance.
✔ Almost any location with an available recipient
As long as someone is available to receive your luggage, we can deliver to almost any location. If you’re not sure whether your destination is eligible, please contact us—we’ll be happy to help.
Need Something Special?
✔ Oversized luggage
If it fits in the truck bed, we can transport it. From bicycles to large mattresses, we can accommodate a wide variety of items within the available cargo space.
✔ Special transportation requests
✔ Multiple pickup or delivery locations
Cargo Capacity
Our Japanese Kei truck can carry luggage and cargo up to:
Maximum cargo dimensions:
190 cm (L) × 140 cm (W) × 140 cm (H)
Maximum payload:
350 kg
Request a Quote
Every delivery is different. Rates vary depending on the type and amount of luggage or cargo, pickup and delivery locations, travel distance, and scheduling requirements.
Whether you need Haneda Airport luggage delivery, hotel delivery, or private charter transport, we review every request individually and provide a quote based on your specific transportation needs.
Not sure if we can transport your luggage or cargo? Just ask — we’re happy to help.
Thank you for taking the time to learn about our service. We’d also like to introduce Akabou, the trusted transportation network behind our deliveries.
If you’d like to know more about the trusted transportation network behind our service, here’s a brief introduction to Akabou.
Covered by Cargo Liability Insurance
Cargo liability insurance covers the suitcase or baggage itself. Personal belongings inside are not covered.
For your peace of mind, the owner-driver carries cargo liability insurance with coverage up to ¥5,000,000 per transportation accident. If the declared value of your cargo exceeds this amount, additional insurance can be arranged upon request.
What Is an Akabou Charter Service?
Akabou is a nationwide network of independent owner-drivers. Akabou drivers use dedicated kei trucks for direct transportation throughout Japan.
If the Akabou member assigned to your request is unavailable, another trusted Akabou owner-driver will assist.
There is no additional charge for the assigned driver traveling from their own base to your pickup location.